At Liwaza, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered graduate school admissions platform.
The Liwaza platform is operated by Chinery SAS , a company registered in France under SIREN 938 593 290, with its registered office at 60 RUE FRANCOIS IER, 75008 PARIS.
Chinery SAS is the data controller responsible for processing your personal data. For any questions regarding this policy or your personal data, please contact us at:
For data protection inquiries, data access requests, or data deletion requests
We collect different types of personal data depending on how you interact with our platform:
Account Information First and last name Email address Password (encrypted) Profile picture (optional) Account creation date Academic & Application Data Educational background and transcripts Test scores (GRE, IELTS, TOEFL) Application essays and personal statements Resume/CV information Target schools and programs Application deadlines and progress Usage & Technical Data Website usage patterns and interactions IP address and device information Browser type and version Operating system Session duration and page views Error logs and performance data Payment Information Billing address Payment method information (processed by Stripe) Subscription details and billing history Transaction records We process your personal data based on the following legal grounds under GDPR:
Consent (Article 6(1)(a)): For analytics cookies, marketing communications, and optional featuresContract Performance (Article 6(1)(b)): To provide our educational services and platform functionalityLegitimate Interest (Article 6(1)(f)): For security, fraud prevention, and service improvementLegal Obligation (Article 6(1)(c)): For compliance with applicable laws and regulations5. How We Use Your Data We use your personal data for the following purposes:
Providing AI-powered coaching and educational services Personalizing your learning experience and recommendations Processing payments and managing subscriptions Communicating with you about your account and our services Improving our platform and developing new features Ensuring platform security and preventing fraud Complying with legal obligations and regulatory requirements Analyzing usage patterns to enhance user experience (with consent) 6. Data Sharing and Third Parties We do not sell your personal data. We may share your data with trusted third parties only in the following circumstances:
Service Providers: Stripe (payments), Google Analytics (with consent), hosting providersLegal Requirements: When required by law or to protect our rightsBusiness Transfers: In case of merger, acquisition, or asset saleConsent: When you explicitly consent to sharing7. Data Retention We retain your personal data for the following periods:
Account Data: For the duration of your subscription plus 6 months after cancellationApplication Materials: Until you request deletion or 2 years after last activityPayment Records: 7 years for accounting and tax purposesAnalytics Data: 26 months (Google Analytics default)Support Communications: 3 years for quality assurance8. Your Rights Under GDPR You have the following rights regarding your personal data:
Right of Access Request a copy of your personal data
Right to Rectification Correct inaccurate or incomplete data
Right to Erasure Request deletion of your data
Right to Portability Receive your data in a portable format
9. Data Security We implement appropriate technical and organizational measures to protect your personal data:
Encryption of data in transit and at rest Regular security assessments and updates Access controls and authentication mechanisms Secure data centers with physical security measures Employee training on data protection Incident response procedures 10. Contact Information For any questions about this Privacy Policy or to exercise your rights, please contact us:
Postal Address Chinery SAS
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. The updated policy will be effective immediately upon posting. We encourage you to review this policy periodically.